Ask the Reviewer: October 2007
A reader writes:
With all the hype of identity theft, I am apprehensive about giving my social security number out to so many companies (I understand they need it for 1099 tax purposes). Have you heard of any issues pertaining to this?
Certainly, it's wise to be concerned about passing out your personal information. Giving out your social security number is one of the risks of mystery shopping, but, there are some ways you can protect yourself.
Before applying, research the company you are applying for. This can be done simply through professional organizations like the MSPA, as well as mystery shopping forums and websites. You can also investigate if the company has an entry with the Better Business Bureau, and what that might be. You can also use the company's name in a simple Google search to see if others have complained about this company.
Secondly, consider what you know about the company. Has the company hired a scheduling firm to hire for their shops, or have invested in a software suite for mystery shopping providers like SASSIE or Prophet? Does the website appear professional and enticing to potential clients, not just to mystery shoppers? All of these would point to a legitimate MSP. A company that has a poorly designed or written website, that advertises only in forums or free ads, and has no apparent marketing to clients is suspicious.
Consider the claims of the company that is recruiting. Typical mystery shopping companies set reasonable expectations. MSPs do not want shoppers to feel that they will get rich quick with mystery shopping. If a company is promising far too much, then it is likely to be a scam of some kind. Companies should not require upfront payments from you, or sound like a money-order cashing scam.
Lastly, look carefully at what information is asked. It does make sense for a company to ask for your social security information, but not credit card information. You should only have to give banking information for direct deposit, and that is typically after assignments are completed.
Using a little discretion will help you in navigating the world of mystery shopping. While there is always a small risk, using good sense and critical think will help in avoiding identity theft.