How To Avoid Being Scammed

There are just a few simple steps to avoid being scammed.  Most of all, just think critically about the offers you are receiving.

Step One: Beware of Unrealistically High or Easy Rewards
Mystery shopping is a price-competitive industry, and clients are always looking to reduce their bottom line.  Retail stores, restaurants, and service providers can choose from a variety of different mystery shopping providers (MSPs) and cost-compare.  If you are shopping at a low-end retail store, why offer a mystery shopper a $500 reimbursement if a $10 reimbursement would be a typical purchase?

I have heard and seen mystery shopping ads advertising hundreds of dollars an hour.  Yet, most companies offer far less.  Why would a company pay to advertise such huge compensations in print or radio ads? They could easily post free on mystery shopping forums online and get shoppers lining up at their door if they had such high amounts of compensation.

There are some higher reward shops out there (such as high-end restaurants and hotels, or cruise lines) but these are often reserved for experienced and high performing shoppers. As always, if something sounds too good to be true, it probably isn't.

Step Two: Beware of "Pay-To-Play" Mystery Shopping
Most mystery shopping companies, and indeed the good ones to work with, should not ask you for upfront fees. Typically, most of these companies are simply selling information that you can get yourself (much of it false or misleading). These companies don't provide mystery shopping services; they provide information about mystery shopping. Often, they will bait potential shoppers with claims that if they upgrade a free membership to a "premium" or "gold" membership, that they will provide them with more job offers in your area.   Some will offer trainings or certifications.  The only certification you are likely to benefit from is Silver or Gold from the MSPA. Many of these companies also overstate the rewards of mystery shopping. You're probably much better off simply applying to mystery shopping companies directly and reading free informational sites like this one.

Other companies do have mystery shops available but require expensive trainings or application fees.  It is unwise to pay any fee until you know that there will be a real benefit.  You should not have to pay a fee to try mystery shopping.  To locate mystery shopping companies to apply for, please try our Reviews section

Step Three: Communicate
Keep in touch with other shoppers. Try joining a mystery shopping online forum like MSFreedom and ask other shoppers about their experiences. This is much better than using a pay service - it's free and also probably going to give you a truer picture of what mystery shopping is really like.

New shoppers: there are many websites out there that will take your money for information you can find for free. Click here to learn about mystery shopping, what you will need to start, realistic goals and expectations and a quick start guide!

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